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Toast
Onboarding Consultant
Remote · Australia · Full time · Mid level
About the role
The Onboarding Consultant manages customer menu configurations and supports restaurant owners through the onboarding and go-live phases. They ensure high-quality implementations and ongoing customer success.
What you’ll do
• Partner with restaurant owners during Go-Live phase. • Build onboarding plans for quality implementation. • Consult clients on configuration needs pre go-live. • Perform onboarding configurations remotely. • Lead onboarding training for restaurant staff.
What you’ll bring
• 1+ years in customer satisfaction or business operations. • Ability to operate independently in changing environments. • Proven success meeting and exceeding goals. • Excellent communication and organizational skills. • Work authorization for Australia.
Life at Toast
Toast offers competitive compensation, benefits, and a hybrid work model fostering collaboration and flexibility. They value diversity and provide accommodations for disabilities.
About Toast
Toast builds restaurant platforms that help restaurants adapt, control operations, and grow their businesses.