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AYS
Online Chat Moderator
Remote · United States · Full time · Entry level
About the role
Monitor and moderate online chat conversations to ensure compliance with client guidelines. Maintain a positive and professional image for clients while responding to inquiries.
What you’ll do
• Monitor and moderate online chat conversations. • Ensure interactions follow client guidelines. • Respond to customer inquiries professionally. • Identify and escalate potential issues. • Keep accurate records of interactions.
What you’ll bring
• High school diploma or equivalent. • Excellent written and verbal communication. • Strong attention to detail and multitasking. • Familiarity with chat and social media platforms. • Ability to work independently and in a team.
Life at AYS
Competitive salary and benefits with opportunities for career growth. Diverse, inclusive environment with flexible remote work schedule.
About AYS
AYS Inc provides online chat moderation services across e-commerce, gaming, and social media industries, focusing on innovation and collaboration.