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Jobs for Humanity

Online Chat Support Representative

Remote · San Diego, CA, United States · Full time · Entry level

About the role

Provide friendly and professional online chat support to customers, resolving inquiries and issues promptly. Maintain accurate records and escalate complex problems as needed.

What you’ll do

• Respond promptly to customer inquiries via chat. • Provide accurate product and policy information. • Troubleshoot and guide customers to solutions. • Document chat interactions thoroughly. • Manage multiple chat conversations simultaneously.

What you’ll bring

• Strong active listening and empathy skills. • Customer service experience preferred. • Ability to multitask effectively. • Fast and accurate typing skills. • Problem-solving mindset.

Life at Jobs for Humanity

Offers tuition reimbursement, in-house training, employee assistance program, and a $200 sign-on bonus.

About Jobs for Humanity

Finmail is a fintech company simplifying digital financial communication and payment services with secure, user-friendly tools.

Posted 15 hours ago