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Luxury Presence
Online Support Representative
Remote · Philippines · Contract · Mid level
$1k / month
About the role
Assist customers with issues and requests using company products and services. Provide excellent customer support and guide clients through features.
What you’ll do
• Respond to customer queries via Salesforce chat and email. • Identify customer needs and help use product features. • Analyze and report product issues. • Provide frequent client updates via email. • Assist in training junior support specialists.
What you’ll bring
• Experience in technical customer support role. • Knowledge of website front-end and back-end systems. • Familiarity with help desk software like Salesforce. • Must be resident of the Philippines. • Willing to work graveyard hours, 5 days a week.
Life at Luxury Presence
Work with a fast-growing, innovative team shaping real estate technology. Recognized as a top workplace with awards and strong investor backing.
About Luxury Presence
Luxury Presence builds AI growth platforms for real estate, serving over 90,000 professionals including top US agents.