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JC Prime Consulting
Operations Manager
Lagos, Nigeria · On-site · Full time · Mid level
About the role
The Operations Manager oversees daily hotel operations to ensure efficient service, guest satisfaction, and profitability. The role manages all departments and maintains service standards.
What you’ll do
• Oversee daily operations of all hotel departments. • Ensure excellent guest experience and resolve complaints. • Supervise, train, and evaluate operational staff. • Monitor inventory, procurement, and cost control. • Ensure compliance with health, safety, and hospitality standards.
What you’ll bring
• B.Sc/HND in Hospitality Management or related field. • 4-7 years experience as Operations Manager in hospitality. • Strong leadership, communication, and problem-solving skills. • Ability to work under pressure and manage diverse team. • Knowledge of hotel management systems is an advantage.