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Proof
Operations Service Specialist
Remote · USA · Full time · Mid level
$41.6k–$45.8k / hour
About the role
Work closely with teams to ensure smooth and accurate experience for server partners and clients. Provide quality service and support in a fast-paced environment.
What you’ll do
• Respond to server partner and client questions via chat. • Ensure successful completion of platform jobs on time. • Adapt quickly to organizational changes. • Provide clear, professional written communications. • Identify and escalate platform issues and opportunities.
What you’ll bring
• 1+ years in service of process or related field. • Strong collaboration and partner management skills. • Excellent time management and organizational skills. • Ability to handle high volume workload. • Work authorization for USA.
Life at Proof
Full-time remote role with medical, dental, vision, disability insurance, 401K, flexible time off, and equipment provided.
About Proof
Proof is a legal tech company providing a platform for legal services like Service of Process and E-Filing, supporting over 3,000 law firms in the US.