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LevelUp
Order Processing Tech Support Specialist
Remote · Philippines · Mid level
About the role
Provide first-line support for sales team order issues in Salesforce. Troubleshoot and resolve order processing errors to ensure smooth sales operations.
What you’ll do
• Serve as first contact for sales team order issues in Salesforce. • Identify and advise on order validation errors and misconfigurations. • Investigate and isolate order processing failures before escalation. • Document resolutions and update internal knowledge base.
What you’ll bring
• Hands-on experience with Salesforce Sales Cloud. • 2–3 years technical customer support experience. • Strong problem-solving skills for order processing issues. • Excellent written and verbal English communication. • Work authorization for Philippines.
Life at LevelUp
Company culture focuses on team well-being, work-life balance, and respectful environment. Equipment provided, HMO, and 13th month pay included.
About LevelUp
LevelUp provides outsourcing solutions to agencies, software vendors, and website owners with a skilled team delivering technical and operational support.