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Mercy
Patient Access Representative
Remote · United States · Full time · Entry level
About the role
The Patient Access Representative is the first point of contact for patients, facilitating scheduling, registration, benefit verification, and financial clearance. They ensure accurate patient data and communicate financial responsibilities with professionalism and empathy.
What you’ll do
• Facilitate patient scheduling and registration. • Verify benefits and pre-certify services. • Collect patient financial responsibility. • Communicate payment options and financial assistance. • Document financial conversations accurately.
What you’ll bring
• 1-3 years clerical and customer service experience preferred. • High School diploma required; some college helpful. • Effective oral and written communication skills. • Ability to work under stress and meet deadlines. • Work authorization for United States.
Life at Mercy
Mercy offers medical, dental, vision coverage, paid time off, tuition support, and matched retirement plans for eligible team members.
About Mercy
Mercy is a healthcare organization focused on innovation, technology, and compassionate patient care.