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Docplanner

Patient Care Operations Analyst

Remote · Brazil · Mid level

About the role

Join the Global Patient Care team to optimize Salesforce operations and lead AI-driven automation strategies across 14 countries. Ensure data-backed, automated, and efficient global operations that empower teams worldwide.

What you’ll do

• Monitor global Salesforce case operations health. • Collaborate with regional managers to identify issues. • Prioritize and communicate operational requests. • Track AI tools and automation performance. • Use AI and SQL for operational analysis.

What you’ll bring

• 2-5 years in Operations or Data Analysis. • Working SQL skills and Salesforce Service Cloud knowledge. • Fluent English, strong communication skills. • Ability to drive initiatives to completion. • Legal right to work in country of residence.

Life at Docplanner

Offers healthcare insurance, wellness programs, flexible remote work, and career growth opportunities. Inclusive and diverse global team culture.

About Docplanner

Docplanner is the world's largest healthcare platform connecting millions of patients with doctors across 13 countries, providing marketplaces, SaaS, and AI tools to improve healthcare efficiency.

Posted 6 hours ago