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Upstream Rehabilitation
Patient Intake Specialist
Remote · Birmingham, Alabama, United States · Full time · Entry level
$15–$18 / hour
About the role
Coordinate patient referrals, gather information, and schedule appointments for therapy or testing. Ensure patients access the care they need efficiently and accurately.
What you’ll do
• Schedule evaluations, treatments, and specialized testing. • Review referrals and medical documentation. • Match patients to appropriate clinics or specialists. • Communicate with case managers and partners. • Monitor scheduling activity and resolve issues.
What you’ll bring
• High school diploma or equivalent. • Experience in phone-based or fast-paced customer service. • Strong communication and relationship-building skills. • Organized, multitasker, problem solver. • Authorized to work in the United States.
Life at Upstream Rehabilitation
Competitive pay, comprehensive benefits, professional development, and a supportive team environment.
About Upstream Rehabilitation
Upstream Rehabilitation is the largest outpatient physical and occupational therapy provider in the US, with 1,200+ locations and 8,000+ employees.