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CareTalk Health
Patient Support Specialist
Remote · USA · Full time · Entry level
$20 / hour
About the role
Serve as the first point of contact for patients in a virtual clinic. Ensure smooth, timely, and high-quality care delivery by coordinating patient flow and care team handoffs.
What you’ll do
• Coordinate multiple care teams ensuring timely patient connections. • Confirm appointments and conduct pre-visit intake. • Maintain accurate documentation of patient interactions. • Troubleshoot minor technical issues and escalate as needed. • Provide real-time updates to clinical teams.
What you’ll bring
• Experience in healthcare or customer service. • Strong digital fluency with multiple platforms. • Excellent interpersonal and communication skills. • Ability to multitask and stay calm in fast-paced environment. • Must work physically within the United States.
Life at CareTalk Health
CareTalk Health offers a fully remote work environment with a focus on diversity and inclusion. Employees work from home with required technical setup.
About CareTalk Health
CareTalk Health is a nationwide virtual medical practice partnering with Medicare Advantage plans to deliver Annual Wellness Visits and close care gaps remotely.