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Continental
Product & Training Support Engineer
Rugby, England, United Kingdom · Hybrid · Full time · Mid level
About the role
Provide advanced after sales technical and training support within Technical Customer Services. Manage tyre warranty diagnosis, training, and quality monitoring.
What you’ll do
• Manage daily customer service of tyre complaints and adjudications. • Provide product quality assessment and reporting. • Support TCS Audit programme as needed. • Deliver practical training on tyre fitting and vehicle securing. • Liaise with technical and manufacturing teams on quality concerns.
What you’ll bring
• GCSEs in Maths, English, and Science or equivalent. • Full clean UK driving licence desirable. • Experience in tyre retail, service, or automotive environment. • Knowledge of tyre construction and warranty processes. • Work authorization for the UK.
Life at Continental
Offers a collaborative environment focused on quality, compliance, and continuous improvement.
About Continental
Continental is a leading tire manufacturer with over 150 years of experience and a global presence in 54 countries.