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Speedaf
Quality Control Specialist
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Manage and optimize quality control processes for last-mile delivery operations. Lead audits, KPI tracking, and incident investigations to improve service quality.
What you’ll do
• Design and optimize SOPs for last-mile delivery. • Conduct regular internal site audits for compliance. • Track and analyze KPIs to drive improvements. • Lead investigations on service incidents and losses. • Organize quality-related training for staff.
What you’ll bring
• Bachelor's degree preferred in related fields. • 5-7 years in quality control or operations in logistics. • Experience with Nigerian logistics or courier companies. • Proficient in data analysis tools and ERP systems. • Work authorization for Nigeria.