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Skipper Eye-Q Hospital
Receptionist
Lagos, Nigeria · On-site · Full time · Mid level
About the role
The Receptionist acts as the main bridge between patients, families, and clinical or administrative teams. They ensure a smooth, welcoming, and stress-free patient journey from arrival through post-treatment follow-ups.
What you’ll do
• Welcome and register patients upon arrival. • Manage appointment bookings and cancellations. • Verify insurance and process payments. • Coordinate patient flow between check-ups and optical shops. • Handle patient complaints and maintain medical records.
What you’ll bring
• Bachelor's degree in relevant field. • 2 to 4 years customer service or healthcare experience. • Proficient in Microsoft Office Suite. • Familiar with Hospital Information Systems or EMR. • Work authorization for Nigeria.