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Airtel

Retail Shop Manager

Lagos, Nigeria · On-site · Full time · Mid level

About the role

Implement and monitor the Service Delivery strategy in the assigned showroom to ensure a positive in-store customer experience with complete query resolution.

What you’ll do

• Monitor showroom sales, cash, stock, and petty cash processes. • Manage company assets and showroom equipment. • Build strong customer relationships and maintain customer database. • Ensure team compliance with standards and SLAs. • Prepare daily, weekly, and monthly showroom reports.

What you’ll bring

• First Degree in any related course. • Minimum 4 years customer service experience. • Ability to work with minimal supervision. • Good analytical and report writing skills. • Work authorization for Nigeria.

Posted 2 hours ago

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Retail Shop Manager

About the role

What you’ll do

What you’ll bring