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Confidential
Sales, Customer Experience & Operations Specialist
Ikoyi, Lagos, Nigeria · On-site · Full time · Mid level
₦300k / month
About the role
Manage sales, customer relationships, order fulfilment, inventory and stockist coordination for a premium fragrance brand.
What you’ll do
• Drive sales and convert enquiries into purchases. • Manage customer journey and handle complaints. • Coordinate order fulfilment and dispatch. • Maintain accurate inventory and sales records. • Support stockist coordination and digital engagement.
What you’ll bring
• OND, HND, Bachelor's degree or equivalent. • 2–4 years sales, retail or customer service experience. • Proficient with WhatsApp, Instagram and digital platforms. • Strong Excel and inventory management skills. • Work authorization for Nigeria.
Life at Confidential
Performance-based bonuses and sales incentives. Dynamic, entrepreneurial and collaborative environment.
About Confidential
A contemporary fragrance and lifestyle brand building scalable e-commerce and retail operations in Nigeria.