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Calabrio
Sales Operations Analyst
Remote · US (EST or CT time zone · Full time · Mid level
$75k / year
About the role
Analyze sales data, optimize sales processes, and provide insights to improve sales performance and efficiency. Support sales organization with reporting, forecasting, and CRM data accuracy.
What you’ll do
• Update weekly and monthly sales metrics reports. • Analyze sales data for trends and growth opportunities. • Develop dashboards on sales performance metrics. • Maintain CRM data integrity and reporting. • Collaborate with marketing, finance, and sales leadership.
What you’ll bring
• Bachelor's degree or equivalent experience. • 3-4 years in data analytics or finance. • 2+ years in SaaS organization. • Advanced Excel and data visualization skills. • Work authorization for US (EST or CT time zone).
Life at Calabrio
Offers 401(k) with matching, medical/dental/vision insurance, flexible PTO, parental leave, tuition reimbursement, and career development.
About Calabrio
Calabrio is a software company delivering workforce optimization solutions for multi-channel contact centers, fostering innovation and diversity.