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Cornell University
Salesforce Operations Manager
Remote · United States · Mid level
$111k–$135k / year
About the role
Manage and improve Cornell's enterprise Salesforce ecosystem. Lead a team supporting multiple Salesforce orgs and Marketing Cloud solutions.
What you’ll do
• Oversee Salesforce team workload and sprint planning. • Manage service delivery and production support. • Ensure platform security and compliance. • Foster team development and operational best practices. • Promote collaboration and customer-focused service.
What you’ll bring
• Bachelor’s degree and 5+ years Salesforce experience. • Experience managing teams and technical operations. • Strong Salesforce configuration and integration knowledge. • Project management and Agile methodology experience. • US work authorization, no visa sponsorship.
Life at Cornell University
Award-winning workplace with comprehensive health care, retirement, wellness programs, and generous leave provisions. Educational benefits include tuition-free study and tuition aid.
About Cornell University
Cornell University is a leading educational institution focused on improving administrative systems and processes across its locations through the Cornell Experience Modernization Initiative (CEMI).