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Milliman
Senior Customer Service Administrator
Remote · United States · Full time · Senior level
$25.59–$45.59 / hour
About the role
Handle customer disputes regarding incorrect insurance information and coordinate resolutions. Support insurance applicants by responding to inquiries and correcting reports.
What you’ll do
• Respond to applicant questions via phone and email. • Review and resolve disputes on FCRA reports. • Correct erroneous reports. • Coordinate with insurance clients for updates. • Track case information in Salesforce.
What you’ll bring
• High school diploma or GED. • 5 years customer service experience. • 5 years administrative experience. • Proficient in Microsoft Word, Excel, Outlook. • Authorized to work in the US without sponsorship.
Life at Milliman
Offers comprehensive benefits including medical, dental, vision, 401(k), PTO, and paid parental leave. Supports career development and employee resource groups.
About Milliman
Milliman IntelliScript develops SaaS products for insurance, health IT, and life sciences clients, focusing on data-driven underwriting tools.