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Cyera
Senior Customer Success Engineer
Remote · United States · Full time · Senior level
About the role
Serve as the trusted technical voice for customers, guiding onboarding and adoption of Cyera's identity security platform. Collaborate with internal teams to ensure customer success and drive product adoption.
What you’ll do
• Advocate customer needs internally. • Lead technical onboarding for new customers. • Maintain strong relationships with key stakeholders. • Monitor usage to support renewals and upselling. • Collaborate with Product to drive adoption and feedback.
What you’ll bring
• 5+ years in customer-facing technical roles. • Strong problem-solving and troubleshooting skills. • Experience with Cyber/Identity solutions for enterprises. • Ability to engage technical and executive stakeholders. • Work authorization for United States.
Life at Cyera
Remote work with office setup reimbursement, unlimited PTO, paid holidays, health and disability insurance.
About Cyera
Cyera provides AI trust infrastructure focused on data security and identity protection for Fortune 1000 enterprises.