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Amplitude
Senior Customer Success Manager
Remote · Germany · Senior level
About the role
Manage 15–20 major enterprise accounts across DACH, Benelux, and Nordics. Ensure customers achieve real results from Amplitude's AI analytics platform.
What you’ll do
• Lead end-to-end deployments and coordinate teams. • Identify risks early using AI health signals. • Grow adoption through working sessions and new use cases. • Build success plans and executive business reviews. • Collaborate on renewals and expansion with Account Executives.
What you’ll bring
• Proven experience managing large Enterprise accounts. • Experience with Enterprise deployments and data governance. • Clear commercial wins with retained and expanded customers. • Strong communication and executive presence. • Work authorization for Germany or Netherlands.
Life at Amplitude
Competitive pay and benefits including medical, dental, vision insurance, 401(k) match, flexible time off, parental benefits, mental health support, and employee stock purchase program.
About Amplitude
Amplitude is a leading AI analytics platform helping over 5,200 customers build better products and digital experiences globally.