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CoderPad
Senior Customer Success Manager
Remote · USA · Full time · Mid level
$120k–$130k / year
About the role
Manage a portfolio of mid-market accounts to ensure customer success and business outcomes. Use AI tools to enhance customer engagement and strategic execution.
What you’ll do
• Manage ~40–50 mid-market customers. • Lead onboarding and adoption plans. • Monitor customer health and recommend actions. • Develop and execute success plans. • Drive renewal and growth opportunities.
What you’ll bring
• Build deep customer relationships. • Communicate value across roles. • Analyze customer data proactively. • Solve problems collaboratively. • Use AI tools effectively. • Work authorization in the US.
Life at CoderPad
Offers competitive salaries, stock options, medical and dental insurance, 401K, unlimited PTO, remote work, and parental leave.
About CoderPad
CoderPad improves technical interviewing with tools that reduce bias and increase equality of opportunity.