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Enable
Senior Customer Success Manager
Remote · UK · Full time · Senior level
About the role
Manage strategic enterprise customers to maximize value and ensure retention. Drive product adoption and account growth throughout the customer journey.
What you’ll do
• Build long-lasting partnerships and act as strategic advisor. • Present to stakeholders from end users to C-level executives. • Manage risk mitigation and resolution plans. • Develop tailored account plans for measurable outcomes. • Identify expansion and renewal opportunities.
What you’ll bring
• 6+ years Customer Success in SaaS industry. • Experience managing Strategic and Enterprise customers. • Proven success in retention and expansion. • Strong communication with C-level stakeholders. • Work authorization for UK or remote role.
Life at Enable
Benefits include paid time off, private health insurance, EV scheme, bonus plan, equity program, and career growth opportunities.
About Enable
Enable provides an AI-powered platform for pricing and rebate management, helping companies increase profitability and simplify complex processes.