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Tremendous
Senior Customer Success Manager
Remote · Spain, UK, USA · Full time · Senior level
$94.8k–$156k / year
About the role
Manage onboarding, retention, and growth of high-value international clients. Own client relationships from late-stage sales through ongoing growth.
What you’ll do
• Lead onboarding and launch planning for high-value clients. • Own portfolio of enterprise and mid-market relationships. • Run recurring meetings and monitor account health. • Retain business and find expansion opportunities. • Coordinate needs across Sales, Product, Support, and Operations.
What you’ll bring
• 4+ years in Customer Success or related role. • Experience managing enterprise or high-value B2B customers. • Strong commercial judgment and communication skills. • Residence in US East Coast, UK, or Spain. • Ability to manage complex client relationships remotely.
Life at Tremendous
Fully remote with a high-documentation, low-meeting culture. Employee NPS in the high 80s. Competitive pay and equity.
About Tremendous
Tremendous is a global platform for businesses to send payouts worldwide, trusted by 20,000 organizations including Atlassian and MIT.