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Elite Technology
Senior Director Global Delivery Services
Remote · United Kingdom · Full time · Senior level
About the role
Lead global delivery operations across EMEA and APAC to ensure operational excellence and customer success. Oversee a global team and drive performance through governance and metrics.
What you’ll do
• Provide strategic leadership for delivery operations across UK, EMEA, APAC. • Lead and develop global delivery teams including Directors and Managers. • Establish delivery governance frameworks and monitor project health. • Partner with Sales and Customer Success for pre-sales and implementation. • Serve as senior escalation point for complex customer engagements.
What you’ll bring
• Bachelor's degree or equivalent experience. • 12+ years in global delivery or SaaS implementation. • Proven leadership of geographically distributed teams. • Experience with project management and delivery governance. • Legal authorization to work in United Kingdom.
Life at Elite Technology
Offers competitive compensation, comprehensive healthcare, retirement plan, professional development, parental leave, wellness initiatives, and flexible remote work.
About Elite Technology
Elite Technology provides a cloud-native SaaS platform for law firm operations, integrating financial, invoice, time, and data management with AI and analytics.