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Five9
Senior Global Solutions Architect
United States · Full time · Senior level
$108k–$251k / year
About the role
Lead solution and architecture resource designing AI and CCaaS solutions with complex integrations. Act as consultative advisor to customer leadership and internal teams.
What you’ll do
• Lead solution and architecture for assigned customers. • Align with cross-functional internal stakeholders. • Define and own architecture standards and methodologies. • Analyze customer data to recommend improvements. • Maintain detailed architecture documentation.
What you’ll bring
• 12+ years experience in similar role. • Bachelor's or master's in relevant field. • Consulting experience with complex systems. • Work authorization for United States. • Experience with AI/contact center platforms.
Life at Five9
Health, dental, vision coverage from day one with employee portion covered. Mental health support, stock purchase plan, paid time off, holidays, volunteer hours, and parental leave.
About Five9
Five9 is a leading provider of cloud contact center software, innovating customer experience worldwide.