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Qualtrics
Senior IT Program Manager
Seattle, Washington, United States · Hybrid · Full time · Senior level
$146k–$177k / year
About the role
Lead large-scale IT programs aligning business priorities with technology strategy. Manage dependencies, risks, and communications across teams to deliver value.
What you’ll do
• Lead complex IT programs end-to-end. • Evaluate business processes and anticipate requirements. • Manage multiple project teams and vendors. • Partner with ServiceNow platform owners and architects. • Conduct steering meetings and decision forums.
What you’ll bring
• 5+ years leading IT programs in enterprise environments. • Experience with customer service transformation initiatives. • Hands-on ServiceNow platform delivery experience. • Strong program/project management skills. • Bachelor's degree and PMP or PRINCE certification. • Work authorization for United States.
Life at Qualtrics
Competitive salary, bonuses, 401(k) match, wellness reimbursement, unlimited sick days, inclusive culture, hybrid work model.
About Qualtrics
Qualtrics creates software for experience management serving over 18,000 clients globally, focusing on customer and employee experience.