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Xplor
Senior IT Support Engineer
Pune, MH, India · Hybrid · Full time · Senior level
About the role
Provide high-quality technical support and act as escalation for complex IT issues. Collaborate globally to manage incidents, projects, and hardware lifecycle.
What you’ll do
• Provide consistent end-user support globally. • Escalate and resolve complex technical issues. • Administer Microsoft 365 and Intune. • Manage incidents via ITSM platforms. • Maintain hardware stock and asset records.
What you’ll bring
• 4+ years in enterprise IT support. • Strong Microsoft 365 and Intune knowledge. • Experience with Windows and macOS devices. • Proficient with ITSM tools like Jira Service Management. • Legal authorization to work in India.
Life at Xplor
Offers gender neutral parental leave, volunteer days, LinkedIn Learning access, mental health support, and flexible work arrangements.
About Xplor
Xplor provides cloud-based technology solutions to help small and medium businesses manage operations and payments efficiently.