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Henry Schein
Senior Manager Customer Retention
Remote · United States · Full time · Senior level
$150k–$175k / year
About the role
Lead customer retention strategies to increase member renewal and lifetime value for DentalPlans.com. Manage CRM platform, analytics, and cross-functional teams to reduce churn and improve engagement.
What you’ll do
• Own retention strategy and revenue targets. • Manage CRM segmentation and personalization. • Translate data into actionable insights. • Build renewal revenue forecasts. • Direct multi-channel retention campaigns.
What you’ll bring
• 10+ years marketing experience. • 5+ years management experience. • Experience in DTC/B2C marketing. • Authorized to work in the US without sponsorship. • Bachelor's degree or equivalent.
Life at Henry Schein
Offers robust benefits including health coverage, retirement savings, paid time off, parental leave, and education support.
About Henry Schein
Henry Schein One is a global leader in dental practice management technology focused on innovation and improving patient care.