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Oscar
Senior Specialist, Process Improvement
Remote · United States · Full time · Mid level
$67.8k–$98.9k / year
About the role
Support process improvement and issue resolution in Oscar's Special Investigations Unit. Work cross-functionally to translate stakeholder friction into actionable improvements.
What you’ll do
• Conduct SIU intake, triage, and tip research. • Identify operational risks and resolve issues. • Scope and deliver solutions from partner feedback. • Use data analysis to produce insights and requirements. • Coordinate projects to meet service levels and milestones.
What you’ll bring
• Bachelor's degree or 4+ years experience. • 2+ years in technical or process improvement role. • 2+ years working with large data sets. • 1+ years deriving business insights from data. • Work authorization for U.S. excluding certain states.
Life at Oscar
Full-time employees receive medical, dental, vision, paid holidays, sick time, parental leave, 401(k), life and disability insurance, and wellness benefits.
About Oscar
Oscar is a health insurance company built on a full stack technology platform focused on serving members with innovative healthcare solutions.