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1Password
Senior Technical Account Manager
Remote · Canada, USA · Full time · Senior level
$124k–$180k / year
About the role
Own the technical side of the post-sale customer lifecycle, guiding implementations and driving adoption. Act as a trusted technical advisor on identity, access, device trust, and SaaS security.
What you’ll do
• Own post-sale technical relationships and guide customers. • Lead technical implementation and security reviews. • Act as technical advisor for assigned accounts. • Partner with Customer Success Managers to identify risks and opportunities. • Mentor junior team members and shape scalable processes.
What you’ll bring
• 6+ years in customer-facing technical SaaS or security role. • Lead technical onboarding with technical and business stakeholders. • Strong communication and demo skills. • Understand security frameworks and identity protocols. • Work authorization for Canada or USA.
Life at 1Password
Offers health, dental, retirement matching, generous PTO, equity grants, and remote-first work environment. Inclusive and diverse culture with focus on collaboration and growth.
About 1Password
1Password builds enterprise password management and Unified Access Management solutions to secure digital identities and access for over 180,000 businesses worldwide.