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Genesis Group
Service Supervisor
Delta, Nigeria · On-site · Full time · Mid level
About the role
Supervise daily restaurant operations and ensure excellent service delivery. Handle customer complaints and coordinate with kitchen and service staff.
What you’ll do
• Ensure excellent customer service and guest satisfaction. • Handle customer complaints and resolve issues professionally. • Oversee daily restaurant operations and service delivery. • Coordinate with kitchen team for smooth operations. • Supervise and coordinate restaurant service staff.
What you’ll bring
• Good knowledge of restaurant operations and service standards. • Ability to work under pressure and manage a team. • Minimum OND, HND or Bachelor's Degree in relevant field. • Previous experience in restaurant or hospitality supervision. • Good leadership and communication skills.
About Genesis Group
Genesis Group operates in hospitality with catering, hotels, restaurants, and cinemas across Nigeria and beyond.