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ICF
ServiceNow Architect
Remote · United States · Full time · Senior level
$119k–$203k / year
About the role
Lead design and implementation of AI-powered ServiceNow solutions for federal programs. Drive adoption of next-generation AI features to transform business operations.
What you’ll do
• Lead implementation of ServiceNow Now Assist AI capabilities. • Design and configure ServiceNow solutions for federal requirements. • Build and maintain custom applications and workflows. • Collaborate with product owners on scalable solutions. • Support platform upgrades and troubleshoot issues.
What you’ll bring
• Current ServiceNow CSA and CAD certifications. • Certified Implementation Specialist in ITSM, CSM, or HRSD. • 2+ years as ServiceNow Architect. • 6+ years implementing ServiceNow solutions. • Must obtain and maintain Federal Public Trust clearance. • Must reside and work in the United States.
Life at ICF
ICF fosters a collaborative workplace empowering employees to achieve personal and professional goals. Equal opportunity employer with accommodations available.
About ICF
ICF is a global advisory and technology services provider helping clients solve complex challenges and navigate change.