Find your next role
Discover roles across ambitious teams
19,674 jobs
- More jobs
SPAR International
Social Media and Customer Service Manager
Lagos, Nigeria · On-site · Full time · Mid level
About the role
Manage SPAR's social media channels and customer service across digital and in-store touchpoints. Track performance metrics and collaborate with teams to improve customer experience.
What you’ll do
• Manage social media content and engagement. • Respond to customer inquiries and complaints. • Track social media and service performance metrics. • Prepare reports and insights. • Collaborate with marketing and store teams.
What you’ll bring
• Strong customer service management skills. • Analytical skills for feedback and data interpretation. • Excellent communication skills. • Experience managing social media platforms. • Ability to work on-site in Lagos.
Life at SPAR International
Offers a dynamic, international environment with a strong culture of collaboration and community.
About SPAR International
SPAR International is the world’s largest voluntary food retail chain operating over 13,580 stores in 50 countries.