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Solution Operations Associate Director
Remote · Wayne, Pennsylvania, United States · Full time · Senior level
$86k–$240k / year
About the role
Lead operational execution of product strategy and client delivery for IQVIA solutions. Drive scalable processes and continuous improvement across client service teams.
What you’ll do
• Translate product strategy into scalable operating models and service processes. • Serve as operational bridge across product and client service teams. • Establish operating cadences, service standards, and commercial guidance. • Gather feedback to identify trends and improve service experience. • Lead cross-functional initiatives and change management efforts.
What you’ll bring
• Bachelor’s degree required. • 7+ years in operations, product ops, or client services. • Ability to translate strategy into operational processes. • Experience leading cross-functional projects and influencing stakeholders. • Work authorization for United States.
Life at Lifelancer
Offers health and welfare benefits, incentive plans, bonuses, and a culture of integrity and equal opportunity.
About Lifelancer
Lifelancer connects talent with opportunities in pharma, biotech, health sciences, healthtech and IT domains.