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Gatik AI
Sr. Field Service Team Manager
Remote · USA · Full time · Senior level
About the role
Lead a team of Field Service Technicians to maintain vehicle availability and safety. Manage technical execution and collaborate with engineering to resolve issues.
What you’ll do
• Recruit and manage Field Service Technicians. • Establish field liaison and escalation framework. • Partner with engineering for fleet maintenance. • Oversee vehicle upfits and system validation. • Execute campaigns and document standard work.
What you’ll bring
• 5+ years technical field service experience. • 2+ years people management experience. • Experience with vehicle upfits and retrofits. • Ability to author technical documentation. • Work authorization for USA.
Life at Gatik AI
Culture emphasizes collaboration, respect, agility, diversity, and inclusion. Opportunities for growth and success.
About Gatik AI
Gatik AI leads autonomous middle-mile logistics with Level 4 autonomous trucks deployed in North America, focusing on safe and efficient freight transport.