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Thumbtack
Sr. Manager, Success Operations
Remote · USA · Full time · Senior level
$162k–$246k / year
About the role
Lead strategy, tooling, and processes supporting frontline teams in Success Operations. Manage a team to scale operations and improve marketplace outcomes.
What you’ll do
• Set strategy and tooling for growth areas. • Liaise with Partnerships for frontline execution. • Lead cross-functional execution and resolve dependencies. • Oversee supply health model and dashboards. • Manage headcount forecasting and business reviews.
What you’ll bring
• 7+ years in Success or Business Operations. • Experience managing senior contributors. • Background in strategic and hands-on operations. • Experience in two-sided marketplaces or gig economy. • Hands-on with AI-enabled workflows and automation. • Work authorization for USA.
Life at Thumbtack
Thumbtack embraces diversity and provides reasonable accommodations for disabilities. Equal opportunity employer.
About Thumbtack
Thumbtack is an app helping millions care for and improve their homes by connecting homeowners with local service professionals.