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Emerus
Sr. Patient Account Specialist, Credit Balance
Remote · United States · Full time · Senior level
About the role
Assist Patient Account Supervisor with patient and third-party payer payments. Resolve credit balances and refund requests accurately and timely.
What you’ll do
• Assign staff workloads and shift priorities. • Monitor Credit Balance team activities. • Communicate with payers about overpayments. • Review and validate account adjustments. • Initiate refunds following procedures.
What you’ll bring
• High School Diploma or GED. • 3+ years inpatient/outpatient provider experience. • 2+ years team leader or supervisory experience. • Advanced knowledge of claims processing and insurance groups. • Fluency in English, written and oral.
Life at Emerus
Committed to teamwork, diversity, equity, and equal opportunity for all healthcare professionals.
About Emerus
Emerus operates small-format hospitals partnering with health systems to provide neighborhood care with trusted teams.