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Upside
Strategic Account Manager
Remote · USA · Full time · Senior level
$151k–$180k / year
About the role
Lead strategic account plans to retain and grow partnerships with major fuel and c-store brands. Collaborate with internal teams to represent customer voice and drive business growth.
What you’ll do
• Manage client onboarding to long-term account management. • Improve retention through platform education and customized data. • Predict and address churn risks proactively. • Grow relationships and lead account-health metrics. • Lead monthly account reviews and build performance reports.
What you’ll bring
• 7+ years client-facing experience. • 4+ years enterprise experience in tech or retail fuels. • Bachelor's degree required. • Strong public-speaking and project management skills. • Work authorization for USA and ability to travel up to 20%.
Life at Upside
Medical, dental, vision coverage from Day 1, equity, 401(k), paid parental leave, unlimited PTO, flexible work environment, and wellness programs.
About Upside
Upside transforms brick-and-mortar commerce using technology to provide value to users and profitable customers to businesses.