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MicroSourcing
Team Supervisor
Remote · Clark, Pampanga, Philippines · Full time · Mid level
About the role
Supervise offshore team handling client services and data entry. Manage workload, quality, and escalations to ensure smooth operations.
What you’ll do
• Supervise offshore client services and data entry team. • Resolve routine questions as first escalation point. • Allocate and balance team workload. • Run weekly admin meetings. • Oversee quality and manage shared admin inbox.
What you’ll bring
• 3-5 years in administration, operations, or client services. • 2 years leading or supervising remote/offshore teams. • Experience managing workload and productivity. • Strong English communication skills. • Work authorization for Philippines.
Life at MicroSourcing
Competitive rewards including compensation, allowance, HMO, and paid time off. Employee referral program and work-life balance.
About MicroSourcing
Beepo is an Australian-owned outsourcing company with 15,000 employees across 6 countries, providing workforce support globally.