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Socket
Technical Account Manager
Remote · Europe · Senior level
About the role
Own customer success post-sale for European customers, ensuring they achieve their goals with Socket. Provide technical support and translate product capabilities into solutions.
What you’ll do
• Own post sales relationship as main contact and technical advisor. • Lead technical onboarding for new enterprise customers. • Investigate and resolve integration and configuration issues. • Conduct Quarterly Business Reviews with strategic customers. • Bring technical feedback to Product and Engineering teams.
What you’ll bring
• 6+ years in technical customer-facing roles. • 2+ years as dedicated customer contact with quarterly health checks. • Background in application security or DevSecOps. • Experience with developer tooling and CI/CD platforms. • Ability to read and reason about code (JavaScript, Python, TypeScript).
Life at Socket
Market competitive salary, meaningful equity, comprehensive health benefits, flexible time-off, paid parental leave, remote-first with quarterly off-sites.
About Socket
Socket helps developers and security teams ship faster by cutting out security busywork. Thousands of organizations use Socket to safely find, audit, and manage open source code.