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Neuroscale AI
Technical Customer Success Manager
Remote · USA · Full time · Mid level
$100k–$150k / year
About the role
Manage demos, onboarding, and early customer success to close and expand ARBI deals. Collaborate with Sales, Product, and Engineering to ensure customer satisfaction and adoption.
What you’ll do
• Own demos end to end including discovery and objections. • Partner with Sales on demo strategy and success criteria. • Lead technical validation during trials and POCs. • Support onboarding and training sessions. • Monitor usage and identify expansion opportunities.
What you’ll bring
• 3-8+ years in technical customer success or similar role. • Experience with demos, trials, and POCs in B2B SaaS. • Strong implementation and troubleshooting skills. • Experience with APIs, webhooks, SSO, SCIM, data mappings. • Work authorization for USA.
Life at Neuroscale AI
Remote-first with flexible hours and digital nomad options. Benefits include medical, dental, vision, PTO, learning budget, and equipment stipend.
About Neuroscale AI
Neuroscale AI builds an AI recruiting operating system integrating workflows and AI agents to streamline talent acquisition.