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Lifelancer
Technical Support Engineer 2
Remote · United States · Full time · Senior level
$108k–$162k / year
About the role
Provide advanced technical support and project leadership for Digital CMU solutions. Serve as senior escalation resource and collaborate with teams to ensure successful deployments and customer satisfaction.
What you’ll do
• Provide advanced remote technical support and incident management. • Lead customer escalation meetings and drive issue resolution. • Support implementations, upgrades, migrations, and project activities. • Serve as senior technical resource for escalations and quality improvements. • Develop knowledge management content and mentor team members.
What you’ll bring
• Five years experience as Technical Support Engineer or equivalent. • Expertise with GE HealthCare software and Cisco networking. • Ability to lead escalations and technical engagements. • Legal authorization to work in the US without sponsorship. • Willingness to travel within US and Canada.
Life at Lifelancer
Competitive benefits including medical, dental, vision, paid time off, and 401(k) plan with company contributions.