Find your next role
Discover roles across ambitious teams
19,328 jobs
- More jobs
Logitech
Technical Support Engineer
Remote · Mexico · Full time · Mid level
About the role
Provide technical support for enterprise desktop products and software. Resolve escalated issues and assist Tier 1 support team.
What you’ll do
• Troubleshoot software, connectivity and hardware issues. • Resolve escalated support tickets. • Assist Tier 1 support team with guidance. • Provide feedback on trends and customer voice. • Assist with related projects during low volume.
What you’ll bring
• 3 years technical support experience. • 3 years supporting Windows, Mac, USB, wireless, Bluetooth. • 2 years supporting software with hardware. • Experience supporting IT/office users. • Fluent in English and Spanish. • Work authorization for Mexico.
Life at Logitech
Offers comprehensive benefits and flexible work environments. Supports physical, financial, emotional, intellectual and social wellbeing.
About Logitech
Logitech is a global company focused on collaboration and innovation with a diverse and inclusive culture.