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American Hospital Services Group
Triage Consultant
Remote · USA · Full time · Mid level
$36 / hour
About the role
Triage Consultants assess participant needs and facilitate referrals to appropriate services in the Military OneSource contact center. They ensure timely, accurate, and consistent delivery of information and access to resources.
What you’ll do
• Provide participant intake and needs assessment. • Determine eligibility and scope of services. • Facilitate referrals and warm hand-offs. • Document interactions in system of record. • Conduct consultative, non-clinical service.
What you’ll bring
• Master’s degree in mental health related field. • Pass background and drug screening. • Strong customer service and communication skills. • Knowledge of military life and needs. • Pass DoD Tier 1 suitability investigation.
About American Hospital Services Group
American Hospital Services Group supports Military OneSource contact center operations providing services to military members and families.