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Wfm Senior Server Administrator
Remote · Philippines · Full time · Mid level
About the role
Ensure stability and performance of WFM systems as Tier-3 support. Provide technical support to workforce optimization system users and stakeholders.
What you’ll do
• Partner with IT to fix issues and enhance systems. • Ensure data consistency in scheduling software. • Serve as WFM liaison to internal departments. • Troubleshoot software and user problems. • Conduct audits and manage access rights.
What you’ll bring
• 2+ years experience with Aspect WFO System. • Bachelor's in IT, Computer Science or Engineering or equivalent. • Strong communication with technical and nontechnical users. • Advanced troubleshooting and documentation skills. • Work authorization for Philippines.
Posted 2 hours ago